Stop chasing silver bullets and start stacking real wins. We’re taking you through the most useful, unfiltered moments of 2025—what worked for contractors, what flopped, and how to build a brand that outlasts any algorithm. From booking rate benchmarks to campaign thinking, we connect the dots between operations, marketing, and customer experience so your plan actually matches your revenue goals.
We kick off with a reality check on trends: if your call center isn’t converting near 85 percent and your pricing isn’t clear, AI won’t save you. Tom breaks down short vs long purchase cycles with a simple example you won’t forget, and we translate that into a durable media plan that compounds over quarters. Jess gives “CRM therapy” on why one bad workaround ruins reporting and targeting, while Jen’s 3S framework—show up, stand out, scale—keeps your content engaging without flooding feeds with offers no one wants to share.
Then we get into brand, community, and campaigns that actually convert. The loudest ads didn’t win—showing up locally did. We call time on the$49 tune-up crutch and show how story, team, and visuals make offers believable. We also look ahead to geothermal and high-performance HVAC as differentiation plays rooted in measurable savings, not hype. The throughline is simple: diversify, stay consistent, and align your brand voice from the truck to the phone to the technician at the door.
If you want 2026 to be a breakthrough year, start with strategy, budget with courage, and keep your customer experience on-brand at every touch. Subscribe, share this with a friend in the trades, and leave a quick review to tell us the first fix you’re making. Your move.
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From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com
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